Sports / App
dl66 takes a straightforward approach to your personal data — we collect only what we need to run your account, process wallet transactions through Rocket or Bank Transfer, and keep your session secure. Access to our platform and the scope of this policy depend on your local law and eligible regions.
This policy applies to every piece of information you give us when you open an account, log in, make a deposit via Rocket or Bank Transfer, or contact our support team. The types of data we handle include your name, contact details, device identifiers, transaction records and session activity on the dl66 site. We use this information for three clear purposes: to verify your identity before processing any withdrawal, to detect unusual account activity, and to respond accurately when you raise a support request. We do not share your personal data with advertisers or unrelated third parties. When a transaction moves through Rocket or Bank Transfer, only the data required to complete that transfer is passed to the relevant payment processor — no more. Cookies and local storage are used to keep your session active and remember your last lobby position. You can clear these through your mobile browser settings at any time; doing so will log you out of your current session. We retain account records for as long as your account remains open and for a period after closure as required under applicable rules in your eligible region. If you have a question about what we hold, the rights section below tells you exactly where to go.
Not every interaction on or around dl66 falls under this policy. Understanding the boundary helps you know when we are responsible for your data and when a third party handles it directly.
Everything you do inside your dl66 account — login, wallet review, deposit routing via Rocket or Bank Transfer, session history — is fully covered by this policy. We control and are responsible for that data.
When you initiate a transfer through Rocket or Bank Transfer, your payment data passes to that provider under their own privacy terms. We share only the minimum fields required to complete the transaction; the provider's policy governs the rest.
Game content served in the lobby from studios such as Pragmatic Play or Habanero is delivered through their systems. Those studios do not receive your personal account data; they supply the game logic, not account management.
Any external link you follow from the dl66 site — whether a payment help page or a network status URL — takes you outside this policy entirely. We have no control over how those destinations handle your data.
Your account is the starting point for most data-related actions. Logging in and opening the account settings page lets you review the personal details we hold — name, registered contact, and linked payment method. If anything looks incorrect, you can submit a correction request directly through the support channel and we will update the record once we verify your identity. If you want a summary of the transaction history tied to your Rocket or Bank Transfer wallet entries, that is available in the transaction log inside your account. For anything not visible in the account area — such as a request to understand the full scope of data we retain, or to ask about data deletion after account closure — contact us through the published support routes listed on this page. Whether this right applies to you depends on the rules in your local jurisdiction and eligible region. We will respond as promptly as the volume of requests allows, and we will tell you clearly if a request falls outside what we can action.
Open the account settings page after logging in to see the personal details and contact information we currently hold for your profile.
If your name, contact number or linked wallet reference is wrong, raise a correction request via support. We verify your identity first, then update the record.
For questions about how long we keep your data after account closure, contact us through the published support route. The answer may vary based on your eligible region.
Any formal data request — such as asking what records exist or requesting deletion — should be sent to our support team in writing. We confirm receipt and outline next steps.
If this policy raises a question you cannot resolve through your account settings, these are the routes we have published for privacy-related queries. Use the channel that suits how you are accessing the site right now.
Open the chat widget from within your logged-in account to reach the support team directly. This is the most immediate route for account-level privacy questions, including wallet data queries.
For written requests — corrections, data summaries or post-closure enquiries — send your message to the support email address published in the help section of the site. Include your account reference.
The help section of the dl66 site contains published articles on account management and data settings. Check there first; if the answer is not available, escalate via live chat or email.
Keeping your account data accurate and contained is a core part of how we operate. These are the four areas where our data handling is most relevant to you as an account holder.
We use cookies to hold your session state and remember your last lobby position. Clear them in your mobile browser settings whenever you choose — this ends your active session and removes locally stored preferences.
Access to your account data is restricted by your login credentials. If you think your account details have been compromised, change your password immediately via the account settings page and contact support.
We keep account records while your account is open. After closure, we retain data for the period required under applicable rules in your eligible region — we do not hold data beyond that window.
When we update this policy, the revised version is published on this page with a new effective date. Continuing to use your account after a published update means you have had the opportunity to review the changes.
These are the questions we hear most often about how your data is handled on dl66. If your question is not here, use the live chat or email route listed in the contact section above.
We collect the details you enter during account registration — name, contact information and the payment method you link, such as Rocket or Bank Transfer. We also record your session activity and device identifiers to keep your account secure.
We pass only the minimum data needed to complete a wallet transaction through Rocket or Bank Transfer to those payment processors. We do not sell your personal information or share it with advertisers. Game studios in the lobby do not receive your account data.
Log in and open your account settings page. Your registered personal details and transaction history are visible there. For a broader summary of data we hold — including records not shown in the account panel — contact us via the published support email.
Yes. Send a written request through the support email or live chat. We verify your identity first, then update or remove the relevant records. Whether deletion applies to your case depends on applicable rules in your eligible region and local law.
We retain your records for the period required under applicable rules in your eligible region after account closure. Once that period ends, records are removed from active systems. Contact support if you want details on the specific retention window for your situation.
Cookies keep your session active and remember your lobby state between visits. They do not track your activity outside the dl66 site. You can clear them in your mobile browser at any time; doing so will log you out of your current session automatically.